http://meshio.disqus.com/enTue, 27 Nov 2012 03:14:29 -0000http://www.meshio.com/2006/01/maxis-customer-sucks-vice-center/#comment-720093770<p>I went overseas and overlooked my bill, my usage  limit is RM 500, my outstanding bill was only 110 and they barred my line before i can reach back malaysia. And i ve been charged for that particular three weeks i was away. What are the charges for. Everytime i have to call them and ask them what are the extra charges for, and they come up with some crap. <br></p>dr. aishaTue, 27 Nov 2012 03:14:29 -0000http://www.meshio.com/2006/01/maxis-customer-sucks-vice-center/#comment-2465715<p>I'm not satisfied with maxis service oso last time. Maxis always bill me extra without any reasons, even i called up the customer service to ask what are those xtra charges are for, the customer service people even said, where got ppl check bill so clearly like that one.. n hor, end up, the person answer the call pass me to account then pass to this so-called person in charge.. n to my surprise, nobody knows, what the extra charges are for...</p><p>bear in mind, this happens to me not onli once... i'm sick and tired of calling to them everytime after i get my bills... though changing hp no is quite troublesome, hv to inform many frens n relative, i finally decide to change my phone to digi.</p><p>and for the final time, i'm suppose to get back my deposit in maxis, but they charge a lot of bullshit charges on my closed line, with even they themselves dunno wat's those charges for... from i'm suppose to get back the money, i hv to pay them back some amount, which i won't pay them a single more cent.</p><p>juz sharing my unhappy xperience with maxis... for ppl who's using maxis line out there, plz remember to check ur bill, dun let them overcharge u... for me, i won't let maxis earn any single cent from me!~ i'm now happy with my digi line...</p>peiwunThu, 12 Jan 2006 21:53:34 -0000http://www.meshio.com/2006/01/maxis-customer-sucks-vice-center/#comment-2465714<p>Simple enough, if it's only a prepaid, why not just change to Digi/Celcom?</p><p>Currently, I'm using a Celcom prepaid number. :D</p>SKFri, 06 Jan 2006 09:14:31 -0000http://www.meshio.com/2006/01/maxis-customer-sucks-vice-center/#comment-2465713<p>well, I've never replaced a lost SIM before but it's weird for them to use something from a value added service as identification. Who knows next time they'll ask "I need to know 5 of the caller ringtones u have downloaded..."</p><p>The reason customer service is there is to solve problems in a way that is not so monolithic like replacing a lost sim, if the customer service fella is so inflexible in solving problems like this, they might as well put a PC there with a "Reactivate lost SIM card punya number wizard .. Step 1 ... key in your number, Step 2 .. key in 5 of the active5 numbers u have ..."</p>AndyFri, 06 Jan 2006 07:16:00 -0000